Refund & Cancellation Policy

This Refund & Cancellation Policy outlines the terms under which cancellations and refunds are processed on AssanLoan.co.in.

1. No Direct Fees

Assan Loan does not charge any upfront fees from users for loan assistance. Our services are free for customers, and we earn commissions from partner banks/NBFCs.

2. No Refund Applicable

Since no direct payment is collected from users for loan processing, there is generally no applicable refund policy from Assan Loan.

3. Third-Party Charges

Any fees such as processing charges, legal fees, or valuation charges are collected by respective banks, NBFCs, or property-related institutions. Refunds for such charges will be governed by the respective institution’s policies.

4. Loan Cancellation

Users can cancel their loan application at any stage before disbursement by informing the respective bank or financial institution. Once the loan is disbursed, cancellation is subject to lender terms and foreclosure rules.

5. Property Transactions

For property-related loans (home loans, LAP, etc.), any booking amount, token amount, or builder-related payments are non-refundable unless specified by the builder or seller agreement.

6. Service Cancellation

• You may choose to stop using our services at any time.
• You can request us to stop processing your application.
• Your data sharing with lenders can be discontinued upon request.

7. Exceptions

In rare cases, if any service fee is charged by Assan Loan (if introduced in future), refunds will be processed based on service usage and internal review.

8. Contact

For any refund or cancellation queries, please contact us through our official website or support channels.